I’ve helped Amazon deliver more than 23 million disaster relief items around the world. Here’s an inside look at how we respond when disaster strikes.

Our proactive efforts are powered by data. We aim to anticipate upcoming disaster requests and the necessary items we’ll need to support. While every disaster is different, we now have a better understanding of which items communities will need most when certain disasters strike, so we work with our relief partners to pre-pack items so they’re ready when they need them.